/

Get CRM Template by Name

get

Retrieves a CRM template by its name

Authorizations

bearerAuth & organizationCodeapiKeyAuth & organizationCode

AuthorizationstringRequired

Enter your Bearer token

organization_codestringRequired

Enter your organization code

Query parameters

template_namestringRequired

The name of the template

Default: Default TemplateExample: Customer Support Template

Responses

200Success

application/json

get

/api/crm-ticket-template/

HTTPcURLJavaScriptPython

GET /api/crm-ticket-template/?template_name=Customer+Support+Template HTTP/1.1
Host: platform-api-development.azo.dev
Authorization: Bearer YOUR_SECRET_TOKEN
organization_code: YOUR_API_KEY
Accept: */*

200Success

{
  "id": 1,
  "templateName": "Customer Onboarding",
  "template": {
    "key": "value"
  },
  "organizationId": 123,
  "createdAt": "2023-01-01T00:00:00Z",
  "updatedAt": "2023-01-02T00:00:00Z"
}

Create CRM Template

post

Creates a new CRM template

Authorizations

bearerAuth & organizationCodeapiKeyAuth & organizationCode

AuthorizationstringRequired

Enter your Bearer token

organization_codestringRequired

Enter your organization code

Body

application/json

templateNamestringOptional

Name of the template

Example: Customer Template

templateobjectOptional

Template content

Default: {}Example: {"key":"value"}

organizationIdintegerOptional

ID of the organization

Example: 123

Responses

200Success

application/json

post

/api/crm-ticket-template/

HTTPcURLJavaScriptPython

POST /api/crm-ticket-template/ HTTP/1.1
Host: platform-api-development.azo.dev
Authorization: Bearer YOUR_SECRET_TOKEN
organization_code: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 84

{
  "templateName": "Customer Template",
  "template": {
    "key": "value"
  },
  "organizationId": 123
}

200Success

{
  "id": 1,
  "templateName": "Customer Onboarding",
  "template": {
    "key": "value"
  },
  "organizationId": 123,
  "createdAt": "2023-01-01T00:00:00Z",
  "updatedAt": "2023-01-02T00:00:00Z"
}